FAQs

Below FAQ are some common concerns of our clients before purchasing the colored contacts, if you have other questions, please just send it to support@flydear.com

Colored Contacts

We accessorize our outfits, adorn ourselves in one-of-a-kind pieces of jewelry, even decorate our tablets and cell phones. Why should our eyes be any different? Colored eye contacts can be the perfect addition to your eye look!
Whether it be for everyday enhancement or something special for an upcoming night out, FlyDear has coloured contacts for you! Every once in a while, you've got to get out there and let yourself shine! As the saying goes, why blend in when you were born to stand out?! And you can - with a little help from color contact lenses!

Even beyond bringing you beautiful coloured contacts, safety is our highest priority! FlyDear keeps your health our #1 priority–we only stock brands approved by the FDA (American Drug and Food Administration), Health Canada, KDFA (Korean Drug and Food Administration) and/or CE (Conformité Européenne) 1023. Rest assured, any colored contacts you order on our site are guaranteed safe as we only carry the highest-quality, authentic contact lenses.

Unfortunately, colored contact lenses aren't for everyone. For example, if you suffer from dry eye syndrome, contacts may not be for you. Those who are severely nearsighted may not be able to find contact lenses with a strong enough prescription to fully correct their vision.
Also, some people are allergic to the contact cleaning solution, or even the contacts themselves. As daily cleaning of contact lenses is crucial to eye health for contact wearers, an allergy to the cleaning solution poses a very real issue.
Some doctors recommend that diabetic patients avoid contact lenses as they may be more prone to infection and have more difficulty recovering from infection. Children's eyes are particularly sensitive and fragile and wearing contacts at a young age could cause eye damage.
People suffering from the following should not wear colored contact lenses, as these eye conditions may be further irritated by inserting lenses:
1. Any eye infections (Such as conjunctivitis)
2. Any corneal conditions (Such as keratitis)
3. Any allergic eye conditions (Such as hayfever)
4. Any chronic disease of the eye (Such as glaucoma)

Here are a few do's and don’ts when it comes to colored contact lens safety.
✔️ DO consult your optician or eye doctor before wearing/purchasing a pair of our lenses.
✔️ DO wash and dry your hands whenever you handle your lenses or attempt insertion/removal.
✔️ DO soak your lenses for two hours in solution prior to inserting them into your eye.
✔️ DO wash your lenses in solution if they touch anything besides your eyes.
✔️ DO keep your lenses case clean and regularly change the eye care solution.
✔️ DO remove the contacts before you go to sleep, bathe, shower or partake in water sports.
✔️ DO remove the lenses if you feel any unexpected irritation, soreness or notice redness or excessive eye watering.
✔️ DO seek medical advice if you notice any of the conditions mentioned above.
❌ DO NOT use lenses after the recommended duration (E.g. 1 day, 90 days, 1 year). Refrigerating/freezing them does NOT increase their life span.
❌ DO NOT use tap water, saliva or household products to clean the lenses, only the eye care solution.
❌ DO NOT let the contacts come into contact with any cosmetic products i.e. makeup, deodorants, hair sprays.
❌ DO NOT attempt to insert lenses that seem damaged, broken or torn or in any way compromised.
❌ DO NOT insert more than one pair of lenses into your eye at one time.
❌ DO NOT share lenses with another person.
Any uncertainties or concerns when using contact lenses should be discussed with an eye care specialist or optician. Ensure you know all the tips and tricks before you get started with a pair of colored contact lenses.

Thankfully for those needing vision correction, prescription colored contacts exist. The lenses made for myopia (nearsightedness) cost almost the same as their non-prescription counterparts. FlyDear's lenses with prescription strengths from 0.0 to -8.00, so you are all set whether you have natural 20/20 vision or need serious correction in order to work productively and drive safely.

Putting in your contact lenses for the first time may seem like a scary process, but trust us when we say it couldn't be simpler. We strongly recommend that you soak your contact lenses in solution for at least two hours before putting them into your eyes for the first time.
Here is a step by step guide to applying your colored contact lenses. (We also include a booklet with detailed instructions with every order).
1. Take Out Your Lens – After thoroughly washing and drying your hands, lift the contact lens out of its case. It is recommended that you pick up the lens with the index finger of your dominant hand. Ensure that the lens sits on your fingertip the right way – with it curving outwards. (It can sometimes be difficult to tell if a lens is inside out or not, so be sure to inspect it before placing it in your eye.)
2. Lower Your Eyelid – With your other hand, hold your eye open. The best way to do this is to pull down your eyelid with your index finger, being sure to hold your lashes down as well. If not, your lens is very likely to get caught up in your lashes – which isn't ideal! This part can be tricky. Your natural response will be to blink, as your brain is programmed to prevent ocular damage in the form of objects entering your eye.
3. Place The Contact In Your Eye – Look upwards with your eye, exposing the white portion, and gently insert the contact lens. You are likely to feel a strong urge to blink when doing this the first few times – which is completely natural – but try to avoid doing so. If the contact lens isn't in properly, you will know immediately, with it more than likely coming out when you blink.
4. Allow The Lens To Settle – Finally, hold your eye closed for a few seconds to allow the lens to settle in. After this, check in the mirror to see if it's gone in properly. If it has, then congrats! You've done it!
5. Repeat With The Other Eye – After this, repeat the process with your other eye. Once that's done, you're finished! Go out there and rock your new look!
Try not to get frustrated if you can't get the hang of the process straight away. Take a break if you need it. It will pay off in the end! It's always worth paying a visit to an optician if you're having too much trouble – as we're sure they'd be happy to help you out. An optician should also be visited if you notice anything unusual when putting your lenses in. The health of your eyes is the most important thing!
Removing colored contact lenses can often be thought of as an arduous task. Luckily, we've pieced together a helpful run-down of how to correctly remove your colored contact lenses. Regardless of whether you're or not you're new to using coloured contact lenses, this helpful, step-by-step guide is here to help shed some light on the do’s and don’ts.
1. Make Sure You Thoroughly Wash and Dry Your Hands! - DO NOT skip this step! It's paramount that you wash and cleanse your hands properly before coming into contact with your eyes or colored contact lenses. In doing so, you will greatly reduce the risk of infection and bacteria spreading unnecessarily. For contacts that have a longer wear cycle, such as monthly or yearly durations, we highly recommend you store your lenses in a disinfected lens case, filled with approved multipurpose solution.
2. Gently Separate Your Eyelids (Pull Down Your Lower Eyelid and Pull Up Your Upper) - It is of great importance, more so for prescribed lenses, that you start with the same eye every time you come to remove your lenses. The process is simple, all you need to do is gently pull down on your lower eyelid then pull up your upper eyelid so that your eyelashes are as close to your eyebrow as possible.
3. Carefully Pinch The Contact Lens Using Both Your First Finger and Your Thumb - This step can be daunting, but as with anything, it comes with practice. All you need to do is place your forefinger and thumb at either side of your colored contact lens and gently pinch. You should feel the lens move between your fingers, this is completely normal and shows that you’ve successfully managed to acquire the lens.
4. Avert Your Gaze Upwards and Slide The Contact Lens Down and Off Onto Your First Finger - Once you feel the lens between your thumb and forefinger, then next step is to look up. In doing so, you'll be able to smoothly slide the lens down onto the white of your eye and then off onto your finger. If it didn't work the first time, don't panic! Gently repeat the process or seek help from someone close to you.
5. Repeat on The Other Eye - As simple as it sounds, the next step is to repeat the process on your remaining eye!
Just like putting the contact lenses in, taking them out requires patience the first few times. If you become frustrated, do not hesitate to take a break and come back to the venture.

 1. Always wash your hands before wearing, removing or handling your contact lenses.
2. Do not lend, borrow or share used contact lenses, otherwise, it may lead to infection or even blindness to eyes.
3. Please take off your lenses before sleeping.
4. Insert lenses before putting make-up on around eyes, and take off lenses before taking make-up off.
5. Please do not attend any water sports when wearing lenses.
6. New contact wearer wears less than 4 hours a day. When your eyes adapted to the lenses, you can wear them longer, but do not exceed 8 hours a day.

Order Information

Our staffs work speedily to get all orders processed and shipped out,therefore we are unable to change anything once order have been processed, such as shipping details, quantity of item, color and diopter counts.
Please make sure all the information is correct when you checkout.
When can I get the parcel?
It will take 10-20 days for shipment on normal situation. Actually we are unable to control the shipping speed, it depends on destination country handling time.

It is a pity that we do not provide exchange service for anyone. If your order have any faulty or issue, contact us within 24 hours once you get the package.
Please turn to Return/Refund Policy for more details.
Our customer service team will solve your problems as soon as possible.

If the goods have any faulty and issue with your order when you get the parcel, contact us within 24 hours! Please enclose the picture and tell us the details of issue,we will check and solve it for you as soon as possible.

Shipping Information

Generally, it will take 10-20 working days for shipment on normal situation. Actually we are unable to control the shipping speed, it depends on destination country handling time. For more information, please check our FlyDear Shipping Terms.

Please refer to FlyDear Shipping Terms for more detailed information.